Amy Gallo

AMY GALLO is an expert in conflict, communication, and workplace dynamics. She is the author of the HBR Guide to Dealing with Conflict, a how-to guidebook about handling conflict professionally and productively. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. In her role as a contributing editor at Harvard Business Review, she writes frequently about a range of topics with a focus on interpersonal dynamics, communicating ideas, leading and influencing people, and building your career. She has contributed to numerous books on feedback, emotional intelligence, and managing others, and is the co-author of the HBR Guide to Building Your Business Case. Gallo is on the faculty of the Emotional Intelligence Coaching Certification program, recently launched by Daniel Goleman, author of Emotional Intelligence. She taught at Brown University and is a graduate of both Brown and Yale University. @amyegallo

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